Case Study: LongView
LongView is an integrated Australian residential property business, working to provide property buying, advisory and management services, and investment funds. With multiple layers of LongView’s business operations and a variety of services they provide to clients, they needed a robust solution for offshoring.
Before Buddle
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Prior to becoming Buddle’s client in 2019, they had never hired or used offshore Remote Professionals. Yet this didn’t stop them from taking the next step.
They knew it was the right time to partner with Buddle as they were in the process of trying to increase their business size, customer satisfaction and profitability simultaneously.
After all, a growing team is essential to business growth.
Two Buddle RPs to Team of 21
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In the beginning, LongView hired just two Tenant Portfolio Officers from Buddle. As of today, LongView has 21 full-time Buddle Remote Professionals across Property Management, Property Advisory Support, Business Development, Finance, Accounting and continues to add to their team as the company grows.
Even better, our RPs enjoy working for LongView for their friendly and responsible management team, inclusive team culture, well-defined training and support as well as generous bonuses and incentives.
Happy Days
Timothy Beasley, the Chief Operating Officer of LongView said that their Buddle RPs are now “integral team members across our business… we have a wide-ranging set of roles each of which are key members of small teams within our business”.
Timothy has been thoroughly impressed by the professionalism and quality of work provided by Buddle RPs.
After Buddle
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LongView's day-to-day operations have drastically improved by partnering with Buddle in the following ways:
Buddle has provided LongView with ample additional professional support
Buddle has freed up LongView’s on-shore team to spend more time on client-facing activities
Buddle helps LongView clearly think through their internal processes and to identify inefficiencies
According to LongView...
A combination of time saved plus reduced costs for the same activities being done by the local team has led to significant savings.
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