Your Questions, Answered

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How do I find my ideal Remote Professional?
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We pride ourselves in creating a tailor made service and connecting you with a perfect fit for your business needs. After initial discussions to determine who, what and why you are requiring a remote professional we will collaboratively build a job description, provide you a shortlist of candidates and assist you in the interview process.

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How much will Buddle Services cost?
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The cost of a remote professional will be dependent on the skill set and level you are requiring. You can use our “salary estimation” tool or alternatively reach out to us and we will provide you with a more detailed quote. Buddle is not a “cheap outsourcing” business, we pride ourselves on providing highly professional corporate employees, however, due to a combination of an over supply of university graduates and lower living costs in the Philippines, labor costs are approximately 50% lower than in Australia, drastically reducing your operational costs.

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Can I hire Part-Time staff?
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Yes, we can provide both full-time and part-time staff.

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How long does the recruitment process take?
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Approximately 4 weeks. After you brief us on your business needs, we will complete a search and utilise our own pool of epic talent, provide you with a shortlist of candidates and assist you with interviewing. Once you have chosen your top pick we will employ them and assist in onboarding them to your team.

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Do you pay for Training?
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We provide basic training for the remote professionals in some instances. For example for our Property Agents we will pay for training to understand the nuances of the Australian Real Estate Market. Some candidates may already have experience working in the same field and it will be good practice to make sure that they realign their knowledge to match their new assignment. Should it be necessary, Buddle also covers for Real Estate Certification for your RPs in your area.

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What if I’m not happy with my remote professional?
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We will find you a replacement employee for the same role at no extra cost.

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Can I trial Buddle's Remote Professional for 1 month without an obligation to continue?
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Yes, within the first 60 days of a Remote Professional commencing, their provision of services may be terminated with 1 week’s written notice.

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Is there a separate management fee? If so, how is it charged?
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No, there is not a separate management fee.

We pay our RP’s a wage and on top of this provide them with a generous benefits package, which includes top health care insurance for them and one dependent, quarterly performance incentives, anniversary and birthday presents, fortnightly virtual happy hour and group holidays to some of the beautiful Philippine destinations.

Our clients love our straightforward invoicing system. Client’s receive a monthly invoice with their contractor’s set wage and that’s it, no added surprises. The only additions you will see are client initiated or pre approved overtime.

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How competitive are Buddle Remote Professional's salary compared to Australian talents with the same experience?
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Our clients report on average a 50% savings when directly comparing local wages. On top of this, you will also see a financial gain with reduced administrative tasks related to recruitment, onboarding and payroll. These savings allow you to allocate budget in other areas of your business to promote growth.

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Do you offer discounts if we hire more than 2 contractors from Buddle?
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Yes, we do. For every 5 Remote Professionals (RPs) hired from Buddle you will receive a discount to your invoice. The discount will depend on your RP’s average wage, but an example of the tiered discounts is:

· 5-9 RPs: $500AUD monthly reduction
· 10-14 RPs: $1000AUD monthly reduction
· 15-19 RPs: $1500AUD monthly reduction

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What if I want to hire my RP directly in the future?
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We try to structure our contracts fairly with exit clauses should you want to bring your team in-house in the future. You may hire your RP directly after they have provided services to you for a period of over 6 months. The hiring fee is dependent on the time rendered to Buddle.

Period of time when the Remote Professional is
hired by the Partner
Hiring fee payable
Between 6 and 12 months after commencement of
services under the SOW
35% of the Remote Professional’s
first year fee
Between 13 and 24 months after commencement of
services under the SOW
25% of the Remote Professional’s
second year fee
After 25 months from commencement of services
under the SOW
10% of the Remote Professional’s
annual fee at the date the Partner
hires the Remote Professional

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Is Buddle ISO27001 certified?
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Yes, Buddle is proudly ISO27001 certified! This certification demonstrates our commitment to the highest standards of information security management. ISO27001 is an internationally recognized standard that ensures we have robust processes in place to protect your data. Our certification means that we adhere to strict security protocols, regularly assess risks, and continuously improve our security measures to safeguard your information. You can trust that your data is secure with Buddle.

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