Real Estate Outsourcing: Top 10 Roles Our RPs Can Take On
Offshoring can offer numerous advantages to companies. But what is offshoring—often referred to as outsourcing? Offshoring is the practice of relocating business processes or services to another country. However, at Buddle, we don’t just outsource services to anyone. We work with Remote Professionals (RPs) who live in the Philippines but seamlessly integrate with your local team. These RPs understand your team culture, add value, and contribute just like your local staff, but remotely.
This is where Buddle steps in. We help businesses empower their local teams with remote professional support. How? By helping them find, hire and onboard remote professionals from the Philippines. This has not only helped local businesses increase their bandwidth, it has also helped them cut costs.
If you’re a property management or real estate company and you’re looking to grow your remote team, look no further. Here are the top 10 role our RPs excel in, which are commonly outsourced by real estate companies:
1. Property Management Support
This role often acts as a liaison between property managers, tenants, and maintenance staff. They may use property management software to track maintenance requests, schedule routine inspections, and update property records. They might also assist with lease administration and tenant communications.
2. Tenant Portfolio Officer
This role goes beyond basic tenant management. They often analyse tenant data to identify trends, recommend retention strategies, and optimise the tenant mix. They may also be involved in lease negotiations, rent reviews, and developing tenant satisfaction programs. In larger organisations, they might specialise in specific property types for example commercial, residential, or industrial.
3. Leasing Administrator
Beyond basic leasing tasks, this role often involves market analysis to set competitive rental rates. Our RPs can also manage tenant screening processes, coordinate with property managers on move-in/move-out inspections, and handle lease renewals. In some cases, they may assist with property advertising and marketing.
4. Sales Administrator
Beyond supporting the sales team, this role often involves market research, lead management, and sales pipeline tracking. They may create and maintain sales presentations, coordinate property viewings, and assist with post-sale documentation. In some firms, they might also help with basic digital marketing tasks.
5. Outreach Administrator
This can be thought of as an outbound sales support role. Our Outreach Administrators can help with tasks like database building (on a range of CRMs), cold calling, qualifying leads, and assisting your agents with booking sales meetings. Any admin your sales staff might have on their plates can be outsourced to an experienced RP.
7. Accounts Administrator
In addition to basic bookkeeping, this role often involves budget preparation, financial reporting, and audit support. They use property management software to track expenses, manage vendor payments, and generate financial statements. They often play a big role in ensuring timely rent collection and managing any outlying payments.
8. Trust Accounts Officer
With in-depth knowledge of real estate trust account regulations, our RPs can help you manage the receipt, holding, and disbursement of client funds, ensuring compliance with legal requirements. They also prepare regular trust account audits and reconciliations.
9. Finance Positions
For RPs, finance roles can be quite diverse. Financial analysts might focus on investment analysis, portfolio performance, and risk assessment. Controllers typically oversee all financial operations, including tax planning and compliance. Trust Accountants could record all incoming and outgoing transactions and ensure funds are allocated properly and to the correct accounts.
10. CMA Administrative Associate
This role requires a deep understanding of local real estate markets, which our RPs are experts on. They often use specialised software to analyse comparable properties, track market trends, and generate detailed CMA reports.
11. Administrative Associate
This versatile role often serves as the backbone of daily operations. They may manage digital document systems, coordinate communications across departments, assist with compliance documentation, and handle basic HR tasks like onboarding paperwork. In some cases, they might also manage office supplies and equipment.
How can we help you?
Buddle provides remote staff to take care of manual administrative tasks so your local team can focus on high-value, client-facing activities. Think of us as your personal HR consultant, managing all the details of outsourcing so you can concentrate on the bigger picture.
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