Australian SMBs are moving away from traditional recruitment agencies. They no longer want to work with agencies that take the ‘fill and forget’ approach. They’re looking for long-term partnerships—ones that provide more value and strategic support, and most importantly ones that understand their unique culture, growth plans, and industry challenges.
.jpg){kind=avatar}
Enter Buddle: a full-service remote staffing company that helps you source, recruit, manage, train, and retain employees from the Philippines. Our process helps SMBs outsource offshore staff to ensure they boost efficiency, gain a competitive edge, expand their market reach, and stay at the forefront of their industries.
From marketing, customer support, and finance to accounting and general admin support, today’s leading SMBs are turning to outsourcing to take the load off and gain benefits that would cost them a lot more to do locally. The outcome? Leaving you and your team with more time to grow your business.
.png)
Here are some specialised services that SMBs can outsource to help them grow their bottom line.
Marketing is often thought of as the heart of a company. Outsourcing digital marketing tasks can help SMBs establish a strong online presence without the need for a dedicated, in-house team. Tasks that SMBs often outsource include content creation, social media management, SEO optimization, and email marketing campaigns. By turning to offshore skills, businesses can reach wider audiences and grow more cost-effectively.
Providing round-the-clock customer support can really improve customer satisfaction and retention. Genuine, accountable, innovative, and empathetic offshore staff can make a truly positive impact on your business. Outsourcing this function to countries like the Philippines, where English proficiency is high, will let you offer 24/7 support to your customers, without the high costs that can come with local staffing.
Financial management is crucial for SMBs, but it can be time and resource-consuming. The Philippines, however, is renowned for its finance and accounting talent. Relieving your team of labour and time intensive tasks can help boost local employee satisfaction and retention. By outsourcing bookkeeping and accounting tasks to skilled professionals, you can ensure accurate financial records, timely reporting, and compliance with regulations, giving you the time and freedom to focus on the bigger fish.
.png)
Every SMB wants to make their local team more efficient. Offshore staff have the ability to handle a wide range of general administration tasks—from scheduling and data entry to travel arrangements and email management. This flexibility allows SMBs to scale their administrative support without the cost of hiring full-time local employees. It also ensures you drive productivity and get more out of your employees on a day-to-day basis. Outsourcing admin is the secret to saving time, unlocking efficiencies, and boosting business growth.
Business Development Managers shouldn’t be wasting their time on admin. They should be focusing on closing deals. So how can you significantly boost your revenue without the high costs? From telemarketing, prospecting, CRM and database management to preparing correspondence, reports and presentations, outsourcing sales assistance can take the weight of your sales team’s shoulders. Delegating back-office, process-driven tasks can help you grow your front office and let your BDM’s focus on your business’ best interests.
Are you an SMB that’s ready to become more efficient and help your team focus on what matters most? Contact us today to get started.
[1] https://www.upscaled.com.au/post/australian-business-offshoring-the-data
[2] https://www.upscaled.com.au/post/australian-business-offshoring-the-data
[3] https://www.upscaled.com.au/post/australian-business-offshoring-the-data
Your trusted HR partner for finding, hiring, onboarding and managing experienced Filipino professionals, remotely.
.svg)
.svg)
.svg)
.svg)
.png)