At Buddle, we specialise in providing high-calibre remote staff based in the Philippines. Our aim? To help Australian businesses through the process of outsourcing, hiring, onboarding to managing remote staff.
How to decide what should you be offshoring
Assess your needs
Assessing your business needs — both short-term and long-term — is the first step in deciding what to offshore. Taking a closer look at your current real estate operations can help you identify tasks or processes that can be done remotely. This is a great time to involve your team and find out which tasks they think could be offshored.
Generally these could include administrative tasks, database updates, lead generation, listing management, generating reports, application processing, calendar management, prospecting, booking appraisals on behalf of agents, responding to enquiries and more. By understanding your specific requirements, you’ll be able to make informed decisions about which functions to offshore.
Complete a cost-benefit analysis
Offshoring can provide significant cost savings, but it's helpful to conduct a comprehensive cost-benefit analysis. Compare the expenses associated with hiring local staff versus offshore staff. Considering factors like labour costs, HR tasks, office space, and infrastructure will help. You might find that offshoring certain tasks is a more cost-effective way to maintain or enhance your business operations, rather than having them done by your local staff.
Decide on your core vs. non-core functions
Another important factor to help you decide what to offshore is distinguishing between core and non-core functions. Core functions are those directly tied to your real estate business's primary goals and services. Non-core functions are supportive activities that can be delegated without affecting your core operations.
This could include tasks like data entry, appointment setting, conducting online research and document management. By offshoring these non-core tasks, you free up your local team to focus on more high-value activities; ones that directly contribute to growing your portfolio and scaling your business.
Consider the expertise and training they’ll need
When choosing tasks for your Remote Professionals to take on, think about the level of expertise and training they’ll need. Some processes may be quite straightforward and can be taught effectively to offshore and remote staff, while others may need more industry and location-specific knowledge.
The advantage? Offshore staff can be trained to meet your specific requirements, making it possible to offshore for a wide range of functions and tasks. Buddle’s nine-step process covers the cost involved in upskilling your Remote Professionals for things such as online real estate courses and certifications upon your request.
Offer quality control and communication
Quality control and effective communication are key to the success of any offshoring strategy. We can help you put clear processes in place for monitoring and managing your remote team. Regular communication, feedback loops, and performance evaluations are essential to maintain high standards in your offshored operations.
For Australian real estate businesses, offshoring staff can be a game-changer. It can streamline operations, reduce costs, and enhance your competitive edge. At Buddle, we specialise in providing remote staff from the Philippines, that are tailored to the unique needs of your business — but it’s all about implementing a strategy that will help your business thrive.
Get in touch or book a free 30-minute consultation to find out how we can help you.